Privacy Policy – Aurex Estates

Last Updated: September 14, 2026

Aurex Estates (OPC) Private Limited (“Aurex Estates”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store and protect your information when you visit or use aurexestates.in (the “Website”), submit an enquiry, request a consultation, book a site visit, contact us through WhatsApp, phone or email, or otherwise interact with our services.

By using our Website or submitting your information to us, you acknowledge that you have read and understood this Privacy Policy.

1. About Aurex Estates

Aurex Estates is a real estate consultancy and advisory business dealing in residential, commercial and plot opportunities in Noida, Greater Noida, Greater Noida West and surrounding areas.

We work with various developers and project partners as an authorised channel partner/advisor where applicable. Aurex Estates is not necessarily the developer, owner or builder of the properties displayed on this Website.

2. Information We Collect

When you interact with our Website or contact us, we may collect information such as:

Full name
Mobile number / WhatsApp number
Email address
City or location
Property type or project of interest
Preferred location
Budget range
Purpose of purchase or investment
Property size or configuration preferences
Information provided during a consultation or site-visit request
Any other information you voluntarily provide to us

We may also automatically receive limited technical information when you use our Website, such as IP address, browser type, device information, pages visited and general website usage information.

3. How We Use Your Information

We may use the information collected from you to:

Respond to your property enquiries and requests.
Contact you regarding properties, projects, prices and availability.
Arrange property/site visits.
Provide property recommendations based on your requirements.
Provide real estate consultation and advisory services.
Share brochures, floor plans, price lists and other property information.
Assist with home-loan or financing-related enquiries where requested.
Coordinate with relevant developers, channel partners or service providers when necessary to fulfil your enquiry.
Communicate with you through phone, WhatsApp, SMS or email.
Improve our Website, services and customer experience.
Maintain records of enquiries and communications.
Comply with applicable legal, regulatory and governmental requirements.
Prevent fraud, misuse, unauthorised access or other unlawful activities.

4. Property and Marketing Communications

If you provide your contact details through an enquiry or consultation form, you may be contacted by Aurex Estates regarding the property or service you have expressed interest in.

Depending on the nature of your enquiry, we may also contact you with information about similar properties, projects, investment opportunities, site visits or real estate services that may be relevant to your requirements.

You may request that we stop sending promotional or marketing communications at any time by contacting us using the details provided below.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share relevant information with trusted parties where reasonably necessary to provide the service you have requested, including:

Property developers and their authorised sales teams.
Project/channel partners involved in handling your enquiry.
Banks, NBFCs or financial service providers when you request home-loan or financing assistance.
Professional service providers assisting us with website hosting, communication, technology, analytics or business operations.
Government authorities, regulators or law-enforcement agencies where required by law.

We only intend to share information that is reasonably necessary for the relevant purpose.

6. WhatsApp and Third-Party Services

Some enquiries may be handled through WhatsApp, telephone, email, website forms, maps, analytics tools, advertising platforms or other third-party services.

When you interact with such services, your information may also be subject to the privacy policies and terms of those respective service providers.

We recommend reviewing the privacy policies of third-party platforms before providing information through them.

7. Cookies and Website Technologies

Our Website may use cookies or similar technologies to:

Keep the Website functioning properly.
Understand how visitors use the Website.
Improve website performance and user experience.
Measure the effectiveness of our advertising and marketing.
Understand which pages and properties are of interest to visitors.

You may be able to control or disable cookies through your browser settings. Some Website features may not function properly if certain cookies are disabled.

Analytics and advertising tools

We use Google Analytics to understand how visitors use our Website, and the Meta Pixel (provided by Meta Platforms, Inc., which operates Facebook and Instagram) to measure the performance of our advertising and show relevant advertisements. These tools may use cookies to record the pages you visit and the actions you take, such as submitting an enquiry.

When you submit an enquiry, your email address and phone number may be converted into an encrypted code (a process called hashing) before being shared with Meta, to help measure how well our advertising performs. They are not shared in readable form.

You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout, and manage how Meta uses your information for advertising through your Facebook or Instagram ad preferences.

8. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or through the Website.

Some of our service providers, including Google and Meta, may store or process your information on servers located outside India, subject to applicable law.

9. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements and complying with applicable legal or regulatory requirements.

When personal information is no longer required, we may delete, anonymise or securely dispose of it, subject to applicable legal requirements.

10. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the right to:

Request information about the personal data we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of personal information where legally applicable.
Withdraw consent where processing is based on consent.
Request that we stop or restrict certain communications.
Raise a grievance or privacy-related concern with us.
Nominate another person to exercise these rights on your behalf in the event of your death or incapacity.

To exercise a privacy-related right or make a request, please contact us using the details provided in the Contact Us section below.

We may need to verify your identity before processing certain requests.

If you are not satisfied with how we have handled your grievance, you may approach the Data Protection Board of India.

11. Withdrawal of Consent

Where we process your personal information based on your consent, you may withdraw that consent by contacting us.

Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal. Certain information may also need to be retained where required by law or where another lawful basis for processing applies.

12. Children’s Privacy

Our Website and services are intended for adults aged 18 and above, including prospective property buyers, investors, tenants and businesses.

We do not knowingly request or intentionally collect personal information from children in circumstances where such collection is not permitted by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

13. Links to Other Websites

Our Website may contain links to developer websites, property/project websites, social media platforms, maps, financial service providers or other third-party websites.

We are not responsible for the privacy practices, security or content of third-party websites. You should review the privacy policy of any third-party website you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, Website, technology or applicable laws and regulations.

Any updated version will be published on this page with a revised “Last Updated” date.

We encourage you to review this page periodically.

15. Contact Us

If you have any questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

Aurex Estates (OPC) Private Limited
Tower A-1305, Spectrum Metro Phase-1,
Opp. Sector 50 Metro Station, Sector 75,
Noida, Uttar Pradesh – 201301, India

Phone: +91 96673 37291
Email: info@aurexestates.in

For privacy-related requests, please mention “Privacy Request” in the subject line of your email.

Grievance Officer

Name: Nitin
Designation: Sales & Marketing
Email: info@aurexestates.in

We will acknowledge your request within 7 days and aim to resolve it within 30 days.

16. Consent

By using this Website and voluntarily submitting your personal information through our enquiry, consultation, site-visit or contact forms, you acknowledge that you have read this Privacy Policy and consent to the processing of your information for the purposes described above, subject to applicable law.